Shipping policy

At Sarohm, we do our best to ensure your order reaches you as quickly and smoothly as possible. Here’s everything you need to know about our shipping process:

🚚 Standard Shipping

Delivery Time: Typically 5–7 business days from the date of dispatch.
We always strive to ship early, but occasional delays may occur due to unforeseen circumstances like natural disasters, strikes, or other force majeure events. In such cases, delivery timelines are subject to our logistics partner's discretion.

💵 Cash on Delivery (COD)

Delivery Time for COD Orders: 4–7 business days.
COD is available in select metro cities and eligible PIN codes only.
Orders above ₹5,000 are not eligible for COD.
All COD orders are processed only after verification of the customer’s contact number and shipping address.
If we are unable to reach the customer within two contact attempts, the order will be automatically canceled.
If a customer places a COD order and refuses to accept it upon delivery, we will not accept COD orders from them in the future. However, they are welcome to place prepaid orders.

⚠️ Important Notes

Orders with incorrect or incomplete address/contact details will be cancelled within 24 hours.
Final confirmation and dispatch of the order is subject to successful contact verification via phone or WhatsApp after the order is placed.