Frequently Asked Questions (FAQs)

📞 Can I contact you by phone?

Absolutely! You can reach out to us via WhatsApp — we're available Monday to Friday, from 9 AM to 6 PM.

WhatsApp: +91 7979996194

📧 What about email support?

We’re pretty quick with emails too! We usually reply within a few hours on weekdays — often even faster.

Email: support@sarohm.com

🚚 What are your shipping charges?

Shipping is free on all orders above ₹999.

For orders below ₹999, a small shipping fee will apply, calculated at checkout based on your delivery location.

⏱️ How long will it take to receive my order?

Delivery times depend on your location. Typically, orders are delivered within 7 business days.

💳 What payment methods do you accept?

We accept a variety of secure and convenient payment options:

• Credit/Debit Cards (Visa, MasterCard, etc.)

• UPI (Google Pay, PhonePe, Paytm)

• Net Banking

• Cash on Delivery (COD)

🔁 What is your return policy?

We accept returns within 24 hours of delivery, as long as the product is unused and in its original packaging.
For more information, please visit our Return Policy page.